FAQ

If you are NEW to Productive Learning, the answers to the following are questions may assist you in determining how you can maximize your benefit from your participation with us.

How do I know I will get the results I want from the workshops?

Productive Learning offers a Money Back Satisfaction Guarantee. In other words, if you felt that the workshop did not live up to your expectations, we take the responsibility for it. We are in the business of assisting people in producing results, and we stand behind our programs 100%.

We make this unusual offer because we plan to succeed over the long term. We firmly believe we offer a quality product and that includes excellent customer service. We assure our customers that if they are dissatisfied with the product, they have easy to understand rights to effective recourse.

To receive a refund, you must send in a letter explaining why you are not satisfied within 30 days upon completion of the workshop.

On our learning intensives, we will refund the purchase price minus the expenses for lodging.

Mail to:

Productive Learning

34700 Pacific Coast Highway, Suite 202

Capistrano Beach, CA 92624

What are Productive Learning’s transfer and cancellation policies?

In the unfortunate event that you cannot attend the workshop for which you have registered, please notify Productive Learning immediately. The following policies will apply regarding your request:

Transfer Policy
Weekend workshops:
  • One transfer without a fee per client per calendar year.
  • Each additional transfer within 60 days of the workshop: Fee is $95.
Classes with lodging:
  • Notice of 90 days or more: Fee is 10% of published tuition.
  • Notice of 31 days to 89 days: Fee of 20% of published tuition.
  • There are no transfers within 30 days of the workshop start date.
Cancellation Policy
Weekend workshops:
  • Notice of 90 days or more: Fee is 15% of published tuition.
  • Notice of 30 days to 90 days: Fee is 25% of published tuition.
  • There are no refunds within 30 days of the workshop start date.
Classes with lodging:
  • Notice of 180 days or more: Fee is 10% of published tuition.
  • Notice of 90 days to 180 days: Fee is 20% of published tuition.
  • There are no refunds within 90 days of the workshop start date.
There are no refunds or transfers for workshops held outside the continental United States.

How many people are typically in a workshop?

Depending upon the workshop, we may have between 8 to 35 people participating. We have found that in these smaller group sessions, we are able to offer more individualized attention that allows us to address each person in the group. At the same time, the workshops are designed to provide an opportunity to learn from each other as well. Therefore, we modify the size of the workshop based upon the type of activities that will be involved.

Where are the workshops offered?

Since the company is based in California, the weekend and weekday workshops are offered in both Northern and Southern California. Our Accelerated Learning workshops are located in exciting travel destinations such as Hawaii, Lake Tahoe, Colorado, Canada, Cayman Islands, Costa Rica, Belize, Australia, Greece, Africa, New Zealand, Pebble Beach, Sedona and many more beautiful spots around the world, including on cruise ships, at ski resorts and golf courses.

How would you describe a typical participant?

We have found that our workshops appeal to people of all ages and from all walks of life. Executives, singles, couples, retired people, and both men and women enjoy these courses. Most people are between the ages of 30 to 60. Many times companies or groups enjoy taking these workshops together to help build teamwork and improve cooperation.

Do I need to be athletic to participate?

While some of our workshops do include participation in sporting or recreational activities, many do not. The ones that do incorporate an activity are not designed to challenge an individual beyond his or her capacity, nor are they specifically designed to encourage championship level competition. If you have physical limitations you may wish to contact one of our program counselors to see if a particular course might be too strenuous for you. We have structured the workshops so that people may participate in a safe and supportive manner. Many of the workshops do involve physical activity such as scuba diving, sailing, skiing, golfing, rafting or biking. The SCUBA course is the only one that requires you have your certification prior to attending.